Billing Terms & Conditions

Last Updated: 12 March 2026

At Northline Home, we keep payments simple, secure, and transparent. These Billing Terms & Conditions explain how we handle transactions, what payment methods we accept, and what to do if something goes wrong.

Accepted Payment Methods

We accept a wide range of secure payment options, all displayed clearly at checkout:

Credit and debit cards
Visa, Mastercard, Maestro, American Express, Discover, Diners Club, UnionPay

Digital wallets
Apple Pay, Google Pay, Shop Pay, Revolut Pay

Other payment options
Klarna

Any additional payment methods available will be shown at checkout. You are never charged until you confirm your order.

Currency

All prices on the Northline Home website are displayed in Pounds Sterling (GBP). Transactions are processed in GBP.

Secure Payments

Your payment security is taken seriously. All transactions on northline-home.com are protected by:

SSL (Secure Sockets Layer) encryption — your personal and payment data is encrypted during transmission
PCI-DSS compliant payment providers — all payment processors we use meet Payment Card Industry Data Security Standards
No stored card data — Northline Home does not store or have access to your full card details at any point

Payment Authorisation

By placing an order, you authorise Northline Home Ltd to charge the selected payment method for the full order total displayed at checkout. All UK orders include free shipping — no additional charges are applied.

Payment is processed at the time your order is placed. Orders will not be dispatched until payment has been successfully authorised.

Pricing

All prices are shown in Pounds Sterling (GBP).

All prices shown on our website are final and include any applicable taxes and fees. You will not be charged any additional taxes or fees at checkout or upon delivery.

Failed or Declined Payments

If your payment is declined or cannot be processed, your order will not be completed and no charge will be made. Please:

Check your card details are entered correctly
Ensure your billing address matches your card records
Contact your bank or card provider if the issue continues
Try an alternative payment method at checkout

If you continue to experience issues, contact us at contact@northline-home.com and we will do our best to help.

Payment Issues and Support

If you have any questions about a payment, charge, or transaction related to your Northline Home order, we are available Monday to Friday, 9:00 AM – 5:00 PM (London Time).

Email: contact@northline-home.com
Phone: +44 7874 272427
Contact Form: Visit our Contact Page

We will respond to your email within 1 business day (Mon–Fri) — weekend messages answered on Monday.

How Often We Update These Billing Terms & Conditions

We may update these Billing Terms & Conditions from time to time to reflect changes in our accepted payment methods, applicable law, or regulatory requirements. The date at the top of this page indicates when it was last revised.